What you get

Nine deliverables. None of them a forty-page report.

Most owners know AI matters. Fewer can tell the hype from the use case that pays for itself in a month. In care the answer is rarely robots and almost always the admin: care plans, daily notes, rotas, CQC evidence, invoicing. Here is every single thing that lands in your inbox on day 14, shown as a real sample rather than described.

Worked example · Bramley & Finch Care · fictional 42-staff provider, real method

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AI Readiness Scorecard

01 · PDF, 4 pages

Scored on evidence, not on how you felt that morning58 / 100

/ 100

DATA6/10

TOOLS7/10

SKILLS4/10

LEADERSHIP8/10

GOVERNANCE3/10

CULTURE7/10

Leadership is bought in and the team is willing, but nobody has shown them how to use the tools and there are no ground rules. Fix governance and skills first and the time savings then land safely. In a CQC-inspected service that ordering is not optional. Every one of those six numbers has the evidence written next to it.

Opportunity Register

02 · XLSX, every row evidenced

11 use cases found, scored, ranked2 recommended against

#	Use case	Impact	Effort	Risk	Score
01	Care plan first drafts from assessment notes	High	Medium	Controlled	8.4
02	Daily notes tidied at handover	High	Low	Low	8.1
03	Local authority invoice chase pack	High	Medium	Low	7.0
04	Rota gap fill and shift swap messages	Medium	Low	Low	6.8
09	Automated shift allocation, no human sign-off	Medium	Low	Do not	2.1

Two of the eleven come back marked "recommended against" with the reason written out. Number 09 scored well on effort and would have saved the office real time, and it is still the wrong thing to do, because a decision about somebody's shifts made by software with nobody signing it off is an employment problem waiting to happen. You are paying partly for the things I tell you not to buy.

Costed Quick Wins

03 · PDF, 6 pages, one per win

9 hrs

per week, across 2 sites

Care plan first drafts

Assessment notes in, structured first draft out. A senior carer edits and signs. Costed at your own cover rate.

£11.7k/yr2 weeksNo new spend

5 hrs

per week, night handover

Daily notes at handover

Rough notes tidied into the format your system wants. Nothing invented, nothing summarised away, named sign-off before it saves.

£6.5k/yr1 weekNo new spend

11 days

off average LA payment time

Invoice chase pack

Chase letters, evidence bundle and a schedule, drafted in a batch instead of one at a time by whoever gets to it.

Cashflow3 weeks£0

Each one gets its own page: what it is, what it saves, what it costs, who owns it, what has to be true before it works, and how you will know in four weeks whether it did. The pound figures come from your rota and your invoices during the audit, not from a vendor's case study.

Findings Deck

04 · 14 slides, PDF and PPTX

Hover to fan it out6 of 14 shown

What we looked at, and what we did not

Readiness: 58 out of 100

Where the week actually goes

The three that pay for themselves

What we recommend against

The next ninety days

No jargon, no vendor logos, no forty pages. Written so a trustee, a bank manager or a CQC inspector can read it cold and understand what you are doing and why. It is built to be forwarded without you having to sit next to it and explain it.

90-Day Roadmap

05 · one page, plus an A3 for the wall

Every line has a name and a date on it3 phases

Days
1–30

Ground rules published, signed, on the staff room wallRegistered manager

Training settings checked on every tool, screenshots keptOffice manager

Care plan drafts piloted on one unit onlySenior carer

Days
31–60

Care plan drafts rolled to both sitesSenior carer

Daily notes at handover, nights firstNight lead

Invoice chase pack live for two councilsFinance

Days
61–90

Measure the three wins against the day-one baselineOffice manager

Re-score readiness on the same rubricOwner

Decide whether anything is worth buying. Possibly nothingOwner

Sequenced, not listed. Governance lands before the time savings on purpose, because a saving built on staff quietly using a personal chatbot is not a saving, it is an incident waiting for an inspection. The last line is allowed to be "buy nothing", and sometimes it is.

AI Ground Rules, drafted for your service

06 · editable Word, your logo on it

One page. Red, amber, green. Written for your staff room, not a legal fileReady to sign

AI ground rules~~BRAMLEY & FINCH CARE · V1 · SIGNED~~

REVIEW 90 DAYS

Yours, not a templateYour three approved tools named, your never-paste list, your owner, your review date.

Signed, not filedA signature line and a date, because a rule nobody signed is a suggestion.

EditableWord file. Add your logo, delete anything you disagree with. It is your policy.

Not the generic sheet from the resources page. Your approved tools, your never-paste list, your named owner, your review date, in language that suits your service. You get it as a Word file so you can put your own logo on it and change anything you disagree with. Most providers have it signed and on the wall inside a fortnight.

Shadow AI Register

07 · found in the interviews, not the questionnaire

What was already happening before anyone decided it3 found

Tool	Who	What went into it	Action taken
Free consumer chatbot	5 care staff	Resident names, conditions, incident detail	Stopped
Phone transcription app	1 senior	Handover audio, full ward round	Moved to approved
Free image generator	Activities	Nothing sensitive. Posters only	Approved

Nobody was named to management and nobody was disciplined. That was the deal before the first interview and it is the only reason all three came out. This page cannot exist in a free self-assessment, and in most care settings it is the finding that pays for the audit on its own, well before anything is automated.

Playback recording and Q&A notes

08 · 60 minutes, video and PDF

Playback · 14 Aug · 58 minYours to share

00:00Where you are now

11:20The three that pay

29:05What we recommend against

41:50The ninety days

The people who most need to hear this are usually on shift when the call happens. So it gets recorded and chaptered, with the questions asked on the day written up underneath. Send it to your registered manager, your board, or the deputy who was covering nights. Nobody has to take your word for what I said.

Day-90 re-score rubric

09 · XLSX, the same sheet I scored you on

Day 1 versus day 90, same rubric, same questionsIllustrative

58 → 74

+16 IN NINETY DAYS

Data

6 → 7

Tools

7 → 8

Skills

4 → 7

Leadership

8 → 8

Governance

3 → 8

Culture

7 → 8

The score is only worth having if it moves, so you get the scoring sheet itself. Governance jumps hardest because it is the cheapest thing to fix. Leadership does not move, because it was already an eight and there is nowhere to go. Run it yourself at day 90, or have me do it in half a day. Either way the rubric is the same one, so the delta means something.

Free first

Start with the free check. Then decide.

There is a five minute version of the readiness score on this site. Free, no sign up, no email needed to see your result. Do that one first. Here is exactly where it stops, and exactly what the £750 buys instead.

Free · five minutes

The readiness check

£0 · no sign up to see your score

Eighteen questions, answered by you, about how the business runs today.

✓A score out of 100
✓Six areas marked red, amber or green
✓Your weakest area named
✓One page on what good looks like there, in general
✓Works on a phone, in a car park, between visits

What it cannot do

It asks you what you think. It never speaks to your staff, never looks at a process, never puts a number on anything, and it cannot tell you what to do on Monday. It is a mirror, and only ever as accurate as your own view of your own business.

Free check

£750 fixed · two weeks

The AI Opportunity Audit

£750 · £375 credited to follow-on work

Four hours of your team's time. I go and find out.

●A questionnaire, a kickoff and three interviews with the people doing the work
●The same six dimensions, scored on evidence rather than opinion
●Eight to twelve use cases found in your business, scored and ranked
●The top three to five costed against your own rota and invoices
●The ones I recommend against, with the reason written out
●The shadow AI already running in your business, and what to do about it
●Ground rules drafted for your service, editable, ready to sign
●A deck built to forward to your board, your bank or your inspector
●A 90 day roadmap with a name and a date on every line
●A recorded playback, so the people on shift still get it first hand
●The rubric itself, so you can re-score at day 90 without me

What it will not do

No implementation, no vendor procurement, no custom builds. Nothing installed, no logins shared, no resident data handled. That discipline is what keeps it two weeks and £750. Anything bigger is scoped separately, with your credit applied.

Book the audit

The honest difference, in one paragraph.

The free check tells you that governance is red. It will not tell you how many hours your care plans are actually eating, what those hours are worth at your cover rate, which three things to do first and in what order, or that five of your staff have been pasting resident details into a free chatbot after a long shift because nobody ever told them not to. Those answers do not come from a questionnaire. They come from sitting with a senior carer for half an hour at the end of a shift, and that is the two weeks you are paying for.

How it works

Four steps, fourteen days, four hours of your time.

Everything is by video and arranged around shifts and handovers. Nothing installed, no logins shared, no resident or client data handled, which keeps your GDPR and CQC position exactly where it was.

Day 0

You enquire

The form at the bottom of this page, then a free 20 minute call. If the audit does not fit your service I say so and we part friends.

Your time: 20 minutes

Days 1 to 9

You talk, I listen

An online questionnaire, a kickoff with you, then thirty minutes each with three people who do the actual work. That is where the real use cases live.

Your time: about 3 hours

Days 9 to 13

I do the work

Use cases scored on impact, effort and risk. Readiness scored with evidence against every number. Savings costed against your own figures.

Your time: none

Day 14

Playback and handover

Sixty minutes walking you through all nine deliverables, recorded. Then the whole pack is yours, to keep, share and reuse.

Your time: 1 hour

Then, optionally Day 90 · a half-day re-score on the same rubric, so you find out whether the number moved

The full day-by-day schedule

Day 0. Enquiry form, reply within one working day, then a 20 minute discovery call. We book the audit on that call or we do not.

On booking. A link to a 30 minute online questionnaire lands in your inbox. Tick boxes and short answers about tools, team and pain points. Honest beats polished.

Days 3 to 5. Kickoff, 60 minutes, you and me. What you want from AI, which parts of the business we probe, and your no-go areas. Respected throughout.

Days 5 to 9. Three staff interviews, 30 minutes each, with a senior carer, someone in the office and whoever runs the rota. Nothing said in those goes back to management with a name on it.

Days 9 to 12. Analysis and scoring. 8 to 12 candidate use cases scored on impact, effort and risk. Readiness scored across six dimensions with evidence against every number.

Day 14. Playback, 60 minutes, recorded, then the full pack is handed over. One round of minor amendments is included.

Day 90, optional. Half-day re-score on the same rubric. Honest delta, whichever way it goes.

After the audit

Where it goes next is your call.

The audit stands alone. Take the roadmap and run it yourselves; everything you need is in the pack. If you want help, it ladders into fixed-scope work, and £375 of your audit fee comes with you.

Start here

AI Opportunity Audit

The two-week audit on this page. Scorecard, quick wins, deck, roadmap.

£750 fixed

Build one thing

Implementation Sprint

One high-value automation, integration or report, built with your team and measured against the audit baseline.

£3,000 to £6,000

Go end to end

AI Adoption Programme

Multi-week: strategy, build, training and a working AI policy. For firms ready to commit.

£5,000 to £9,000

Keep momentum

Fractional AI Advisor

Ongoing advisory and delivery, retained monthly. An AI lead without the salary.

£750 to £2,500/mo

Level the team up

Team Training

Half- or full-day practical AI upskilling for office and care teams, built from what the audit found rather than a generic syllabus.

£750 to £1,500/day

Indicative. Final scope and price confirmed on the discovery call. £375 audit credit applies to follow-on work booked within 60 days of playback.

Straight answers

The small print, in large print.

What the audit is not

No implementation, no vendor procurement, no custom builds, no more than three interviews, one playback session, one round of minor amendments. That discipline is what keeps it £750 and two weeks. Anything bigger is scoped separately, with your credit applied.

Do you need access to our systems?

No. The audit works from your questionnaire, the interviews and what you show me on screen. Nothing installed, no logins shared, and no resident or client data handled, ever. Your GDPR and CQC position stays exactly where it was. The audit usually improves it, because the first finding in most care settings is staff quietly using free AI tools on resident information, and the fix is a one-page set of ground rules that costs nothing.

Who is actually doing the work?

Me, Kevin Clubb. My day job is making data and AI useful inside a large UK business in a regulated, inspected, people-heavy sector: data platform, BI, CRM rollout, live AI adoption. The parallels with care (compliance evidence, shift patterns, thin margins, funder invoicing) are why care providers are my focus. The thinking is published in the open on ai-sustained.com, so you can judge it before you spend a pound.

What if we're too small, or not ready?

Then the discovery call is where I say so, and we part friends. The audit suits providers of roughly 10 to 250 staff: a single care home, a domiciliary agency, a small group, or the equivalent in any other hands-on sector. Smaller than that and the answer is usually a conversation, not an audit.

Find out where AI pays. In your business.